• The different factors that can influence the performance of a network include: bandwidth, network design, data collisions, and excess broadcast traffic.
• The bandwidth can influence through the method of transmission and medium used

Enrolment:
- Data input on line
- Individual records validated
- Speed mismatch implications
- Indexes updated immediately
Exam grades:
- Data input twice
- Off line
- Run as a batch
- At otherwise downtime

• it is a format style that shows the listed items of different levels rather than at one level. Each level has a different indentation and numbering style

1. Chapter 1

     1.1. Introduction

                 1.1.1.Definition of terms

• 4 (four)

2.1.1 Explain the concept of open source in the context of FOSS. (2)

• Is a software whose source available and user can modify and redistribute

Give ONE example of a free operating system the company could install on a laptop. (1)

• Linux
• FreeBSD
• ReactOS
• Android
• ChromeOS
• OpenSolaris

2.1.3 State TWO disadvantages of using free open-source software.

• Lack of support
• Security risks
• Compatibility issues
• Hidden costs

1. Overheating: Smoke and dust particles can accumulate inside the computer's casing, blocking airflow and hindering the cooling mechanisms of the computer. This can lead to overheating of the internal components, such as the CPU and graphics card. Overheating can cause system instability, performance degradation, and even permanent damage to the hardware.

2. Component Malfunction: Smoke and dust particles can settle on electronic components, such as the motherboard, memory modules, and connectors. Over time, this accumulation can create a layer of debris, leading to poor electrical contact and interference with signal transmission. This can result in component malfunctions, intermittent failures, or even complete hardware failure.

3. Short Circuits: If smoke or dust particles contain conductive materials, such as metal flakes or moisture, they can create a risk of short circuits. When conductive particles come into contact with exposed circuits or connectors, they can cause a direct electrical connection between two points that are not intended to be connected. Short circuits can damage components, disrupt data transmission, and even pose a fire hazard.

4. Increased Maintenance Requirements: Smoke and dust particles can increase the frequency and complexity of computer maintenance. Accumulated dust can clog cooling fans, causing them to work less effectively or even fail. Additionally, smoke particles can leave behind sticky residues that further attract dust, making the cleaning process more challenging.

5. Reduced Performance and Reliability: As smoke and dust particles accumulate within the computer, they can restrict the movement of mechanical components, such as fans or disk drives, affecting their performance and reliability. Dust particles can also hinder the reading and writing capabilities of optical drives or cause errors in data transmission.

Utility Software

• the computer appears to “freeze”/”hang”
• computer won’t respond
• failure of hardware (stops computer normal functioning)
• failure of software (stops computer normal functioning)

(i) State the name of this protocol.   HTTPS 

(ii) Identify how this protocol changes the data to transmit the data securely.

• It encrypts it
• It applies encryption algorithm
• It applies an encryption key

Advantages

• on-line catalogues can be viewed
• much larger choice of products
• product reviews obtainable before purchase
• orders placed over internet any time day or night
• download software purchased straight away
• good and services usually cheaper on the internet
• programs that can search for best price/cheapest
• very fast placing an order has been placed as customer name, address
• and credit card details are stored so no need to re enter
• buy goods from anywhere in the world
• no need to go to shop/save travelling time

Disadvantages

• spam
• need a credit card to shop on-line/not everyone has a credit card
• hackers could retrieve credit card numbers and use them to buy goods
• security fears - of giving credit card number over the internet/fraud
• goods must be delivered/can not have the goods immediately
• can not touch/handle/see the goods

• It refers to a system software that provides a platform for installation and execution of an application software and also manages the computer hardware

Uploading a file  refers to the process of transferring a file from a local computer to a remote webserver while downloading a file refers to the process of transferring or copying a file from a remote webserver to a local machine

Blackout: This is unexpected discontinuation of power supply in the laboratory.

Power sag: Sudden drop of voltage levels that lasts less than a second.

Transients/ surge: High voltage flowing.

Brownout: Partial blackout where there's low voltage flow.

• To provide legal backing so that it is possible to seek redress if the rights are violated
• To observe copyright for those who create original works
• To protect the confidentiality of information kept  about an individual

• This approach causes minimum disruption

• camera film speed, position (end of film), distance, light
• washing machine amount of water, speed of wash/temperature/time
• fridge temperature, display panel
• air conditioning temperature, timing, display pane

• provides an interface between the computer user and the hardware
• Manages the allocation and deallocation of the CPU to processes.
• manages Input-output devices by use of drivers

• TV remote control communication;
• DVD remote communication
• Communication between peripheral devices and the computer
• Data link over a short distance using mobile phones Radio remote control
• Remote locking/opening doors/ devices

An action query is used to modify, add, or delete data in a database whereas a select query is used to retrieve data from a database based on specified criteria but does not make any changes to the data.

• Data enters at one end (of a stack)
• Leaves at the same end
• Hence 'last in, first out'