Branch of computer science based on enabling computers to
behave like humans/mimic aspects of human intelligence
• AI is implemented in software.
• Combines psychology, biology, linguistics, mathematics, neuroscience,
and philosophy (ethics)
• AI is not the same as the general intelligence of human beings

• By use of an ergonomic keyboard
• She should take regular breaks from her computer and stretch her joints
• She should use standard furniture with an upright backrest to reduce strain on the back

(a) Describe three effects this would have on the work force

(i) the potential health hazards of this type of work,

• Outsourcing is the practice of using third-party providers to perform services and/or create goods that would traditionally be done within the business.

logging on

Advantages

• loss of jobs as some traditional shops/banks close
• lower profits for companies that do not get involved with e-commerce
• decline of leisure shopping as goods are bought on-line
• city centres becoming deserted as shops/banks close down
• gap between rich and poor widening as richer get savings from
• shopping on-line
• more people choosing to interact with computers rather than people
• increase in small businesses
• less pollution/travelling

• To provide access to the Internet

• Refers to the delivery of multimedia content, such video or audio over the internet in real-time. It allows users to access and consume content without downloading it to their device beforehand.

Uploading a file  refers to the process of transferring a file from a local computer to a remote webserver while downloading a file refers to the process of transferring or copying a file from a remote webserver to a local machine

Convert the HTML into a webpage which is rendered on the screen

• A software which can display a webpage on a user's computer screen

• It is an address to a resource on the internet

(a) Cookies

Define the term internet      1mk

• The global interconnection of computer networks for purpose of communication and resource sharing

Explain the term web page    1mk

• A hypertext  page prepared to display the content on the web

Explain the following internet address http://www.google.co.us in reference to the structure of a URL    3mks

• HTTP- hypertext transfer protocol or simply protocol
• WWW – subdomain
• google – the name of the computer with the web content/domain name
• .co – top level domain for commercial organization
• .us- a TLD extension for the country US

What is the world wide web                                       1mk

•  A virtual space on the internet that allows web pages and sites to be accessed

Define the term browser                                    1mk

•  A software that used viewing of web content

Explain the meaning of the word hyperlink     1mk

• A text or picture that is a link to another webpage on the internet

What is a search engine?     1mk

• Is a special program that collects and stores links to information websites allowing users to search its database for them
• A specialized web-based application that help the user to search for specific information on the internet.

Explain the meaning of the term internet service provider            1mk

• A company that offers internet services to end-users

Identify three elements apart from a computer that is required for one to be connected to the internet    3mk

• Modem
• Internet software
• Internet service provider
• Telecommunication lines
• TCP/IP protocols

Define the term modem 1mk

• Stands for modulator-demodulator
• A device that enables telecommunication to use telephone lines

What is a protocol? Write the following in full: TCP/IP, HTML, HTTP and FTP           5mks

• Protocols – are special communication rules that govern sending and receiving of messages by computers on a network
• Html – hypertext markup language
• Hypertext transfer protocol
• Transmission Control Protocol
• Internet Protocol
• File Transfer Protocol

What would you do if a website refused to load on the browser within the first attempt?   1mk

• Click the refresh button on the toolbar

 State three internet services                         3mks

• Instant messaging
• E-mails
• E-commerce
• Social media and networks
• E-learning

Define the term internet telephony      1mk

• Transmission of voice data over the internet

State three benefits of the internet in our society

• Provides a platform for conducting business and marketing
• Provides many platforms such as social media through which people can contact each other
• Cost saving
• Efficient communication

• a computer that responds to requests to provide information and services over the Internet - an Internet server
• defines how messages are transmitted and formatted over the Internet-HTTP
• software that enables users to access/view documents and other resources on the Internet - Browser     
• numerical ID for each device on the Internet-IP address
• unique ID for a network interface card  -MAC address

• to enable logon information to be kept on his computer
• to provide pages customised for Ahmed the next time he logs on
• to implement shopping carts and one-click purchasing
• to be able to distinguish between new and repeat visitors to the website

emails: – fast delivery of messages (to recipient’s mail box)
– able to send attachments
– can store messages for later use
– auto-translation no language problems
– can open email at a convenient time
video conferencing/calling/chat:
– removes need to travel (saves time and money)
– allows face to face discussions
– works in real time (only allow once)
VoIP: – much cheaper than normal international calls
– direct communication between people
– works in real time (only allow once)
chat rooms/instant messaging:
– instantaneous reply
– anyone can join in
social networking:
– can ensure only your “friends” are in communication
– usually free to join and use
– talk to (multiple) friends at the same time

• URL is clicked/typed into a web browser address bar. The page is requested (by the web browser) so HTML and files are fetched from a web server and the browser collates the page, which is then displayed on the monitor.
• OR
  URL is clicked/typed into a web browser address bar (1). The browser locates the IP address either in cache or using a DNS server and the browser sends a request to the web server with that IP address web server uses HTTP to send back the requested web page and the browser displays the content of the page .